Start your Quality Improvement journey

Think QI Step by Step Guide

Learn more about each step in the continuous improvement cycle.

• Step 1: Deep Dive

  

  Step one involves getting to the root of the improvement area or problem by really understanding what's going on from all angles. Then you can build a picture that includes baseline data to:

  • Analyse the current situation
  • Identify the core issues
  • Set clear goals.

  Download Deep Dive at a glance 

• Step 2: Design

  
  Step two involves generating improvement ideas and possible solutions, choosing which elements to test, and designing in more detail. Remember to include how the impact of the change will be measured!

  Download Design at a glance

• Step 3: Deliver

  
  Step 3 involves planning, implementing, testing and measuring the impact of the change or improvement using the PDSA method:

  • Plan the change
  • Do the change
  • Study the results
  • Act by adjusting, sharing, and spreading improvements. 

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• Evolve

  
  Evolve stands for continuous improvement. The final step is to review the change regularly and when indicated, start the cycle again. There's always room to grow!