Performance Workstream

The performance workstream aims to improve demand and capacity planning to address gaps and facilitate timely access to services. It emphasises creating visual data sets for easy sharing with teams, families, and professionals. Lastly, it seeks to provide comprehensive performance data covering various service aspects such as clinical time, accessibility, travel, TOMs, and health inequalities.

Progress to date:

• Therapy Outcome Measures (TOM's) have been agreed as the patient outcome measure tool that the service will use.
• It has been agreed that the service will follow a Train the Trainer model to implement TOM's across the service with 20 super users undergoing training that they will then deliver outwards.
• Documentation that outlines the What, Why and How TOM's will work in practice is under development and will be shared with the team when finalised.
• The workstream members all now have access to the Live performance dashboard that shows an overview of SLT.
• Work has started with the clinical systems team to start configuring lists within S1 to ensure that recording of data is consistent. It's been agreed that the initial focus will be on referrals into the service and service offered.
• The workstream has started to look at how we can utilise Demand & Capacity modelling to support in decision-making.