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What is Think QI?
It's a simple three step approach developed by Cambridgeshire Community Services NHS Trust to support continuous improvement and change of any size. The cycle involves three stages: Deep Dive, Design and Deliver, with a further step Evolve, dedicated to continuous review.
Start your Quality Improvement Journey here!
It is informed by industry and NHS improvement methodologies, using tried and tested tools and resources.
- Have an idea for a change that will make a difference?
- Wonder if things could be done more efficiently, saving valuable time?
- Need to make improvements because of an audit, complaint or incident?
Think QI has got you covered! Sometimes we all need a little help or inspiration to reframe a problem or channel our energy in a positive direction.
Be Inspired!
Inspiring real-life examples of Quality Improvement that have made a difference.
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Tools and Resources
Professional tools, resources and templates to support your QI journey.
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QI Training and Support
Energising and nourishing bright sparks, doers and fresh thinkers whatever your role.
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Improvement Update Hub
Our hub contains up-to-date information about current Quality Improvement plans.
Read moreWondering what it's all about?
Watch our 2 minute video:
See QI brought to life!
Watch our 6 minute video:
Meet the Improvement & Transformation Team
A team with a rich blend of skills and experiences - from operational roles in the NHS and public sector, to expertise in the private sector. As passionate improvement and change professionals, they're dedicated to continuous quality improvement. Their goal is:
“To design, lead and inspire improvements and sustainable transformation across our organisation and beyond. We want to empower our organisation to innovate and improve for our service users, staff and local communities.”
Amy Edwards
Assistant Director of Improvement and Transformation
Contact me to discuss transformation and innovative solutions for service users.
Marian Creed
Project Support Manager
Contact me for info about the team or its project involvement.
Tom Clarke
Improvement Data Scientist and Developer
Happy to help with data related queries.
Verity Trynka-Watson
Improvement and Transformation Lead
Enjoys problem-solving, creativity, digital innovation, leadership and coaching.
Lauren Harrison
Business Analyst
Glad to help with requirements, solutions and tech support.
Kirsten Francis
Lead QI Coach
Passionate about QI coaching and training. Get in touch to find out more or get started.
Jake Wise
Improvement Insight Analyst
Contact me with any data-related queries.
Kamaljit Chana
Improvement Project Manager
Contact me to for insights on lean management, process mapping or risk assessment.
Mark Pannell
Improvement Project Manager
Reach out for details on our improvement methodologies or starting an improvement idea.
Wendy Housden
Improvement and Transformation Specialist
Contact me to discuss transformation and innovative solutions for service users.
Caroline Gibbs
Improvement Support Officer
Happy to help on QI Academy, Community, Fest and CYP Boards.
Lisa Blackwell
Improvement Project Manager
Get in touch for insight on our Think QI model or improvement ideas.
Zoe Brown
Improvement Project Manager
Reach out for help with project planning, or creative thinking tools.
Want to know more?
For those eager to learn more about the strategies behind our success stories or explore collaboration opportunities, the Improvement and Transformation Team is here to assist.